INTERNATIONAL RETURNS:

1. Get in touch!


Contact customer services to begin your refund.

Contact us

2. Print and complete your returns form


Please print the returns form* , fill it out and insert it into your return parcel.

*If you do not have printer access, a simple covering letter will suffice!

Please Note: International return costs will need to be covered by yourself, please send to one of the two addresses listed here.

Returns form

Return Address Option 1


Lyle & Scott Customer Returns

Bleckmann Logistics,

GPS – Pitantiestraat 5/7 gate 6

BE 8792 Desselgem

Belgium

Return Address Option 2


Lyle & Scott Customer Returns

Bleckmann

Leeghwater 4-6-8

Bergen Op Zoom

4612 RD

Netherlands

*If you are returning faulty goods please contact our customer service team via your account section or livechat.

**Please note that we are unable to exchange garments for other styles. Garments may only be exchanged for the same style in a different size or colour.

MORE INFORMATION


  • We re unable to provide refunds or exchanges on underwear items.


  • All returned items must be received by us within 100 days of receipt of your order.


  • A refund/exchange will only be provided upon receipt of the returned good received in the same condition as they were sent.


  • if we can't send your requested replacement item due to lack of stock, a refund will be processed automatically. 


  • in the event of returning your purchase for a refund, the deleviry cost you originally paid is non refundable unless we have sent you an incorrect or defective item. 


  • We will refund the card that was used when you placed your order. If we can't do this (i.e. your card has been cancelled or expired), we will be in touch accordingly.

FAQs